Position: Credit Manager
Business Unit/Branch/Dept.: Accounting and Finance
Location: Brampton
Reports to: Corporate Controller

POSTION SUMMARY
Reporting to the Corporate Controller this position is responsible for the management and timely reporting of client credit and will include duties such as bookkeeping, financial reporting, establishing credit limits with new customers, following up on outstanding accounts, credit analysis and preparation of month end statements.

DUTIES/RESPONSIBILITIES/ACCOUNTABILITIES

• Calling and management of overdue accounts
• Credit Analysis
• Deposits
• Financial Reporting
• Establish credit limits with new customers
• Meeting A/R goals
• Account Reconciliations
• Gathering and assessing credit information on both current and potential customers
• Investigation and resolution of customer disputes
• Meeting business and other deadlines
• Performing duties with accuracy and attention to details in a professional manner
• Preparation of month end statements

SKILLS & QUALIFICATIONS
In addition to initiative, integrity, strong work ethic, excellent goal-setting, planning & organizing abilities, a team player and strong customer focus;

• 5 years in Credit Management
• Possession of Credit Management designation
• College, or University degree (preferably in Business)
• Working experience within an Integrated 3PL environment
• Computer skills to include: extensive Microsoft office; mainly Exel, plus JD Edwards and Truckmate
• Delivery of client service at a management level
• Extremely organized
• Very detail oriented
• Energetic, proactive and self-starter, yet able to work in a team environment
• Superior communication and interpersonal skills
• Strong analytical and problem solving skills
• Multi-tasking and versatile, able "to wear different hats"
• Decisive and results oriented
• French would be an asset, but not a requirement

Please make first contact by in writing with resume and driver record to:

Attn.: Director, Human Resources
Nadiscorp Logistics Group
1615 Clark Blvd.
Brampton, Ontario L6T 4W1

You can also apply in writing by email.

Please note, only qualified candidates, with related job & industry experience, will be contacted. Thank you for your interest in our company. We look forward to meeting you.

Position: Logistics Coordinator
Business Unit/Branch/Dept. Transportation and Operations
Location: Montreal - St. Laurent
Reports to: Customer Service Supervisor

POSITION SUMMARY
The Logistics Coordinators are fully responsible for ensuring that all their respective client's requirements and expectations are met daily and building relationships that will facilitate growth and ensure 100% customer retention.

PRIMARY ACCOUNTABILITIES

• Customer Service
• Order Entry
• Order scrubbing (if applicable)
• Printing of all their bills and necessary attachments/forms if applicable and hand off to Dispatch in specific Dispatch box for new orders. (until automated) for local P&D or E-mail of same to Agent they are booking with.
• Completion of incident reports and communication to customer (will have to gather required info from other depts.) Addressing root cause/corrective action with parties involved.
• NAR report monitoring- Start of day, Mid Day or for specific appt times, end of day- ensure all orders are closed or communicate to Dispatch
• Handle all customer inquiries (billing questions, inventory questions, regular order questions etc.. ALL customer inquiries)
• Reply to all customer e-mails within 2hrs max and prior to leaving every day
• Reply to all customer calls within a max. of 2hrs and all by end of day .
• Arranging for freight pick up or deliveries with agents and assigning freight for agents in system using IP Tab or communicating with Dispatch for co driver activities or if necessary on specials) and communicating correct information via pro-bill advising Dispatch of any special requirements etc.
• Conducting all pre-calls unless those where driver has to call before arriving- again ensuring indicated on all BOL's clearly for Appts etc
• Sending Agent pick up/delivery requests out as required (may have to check at times with Dispatch where more than one vendor is possible)
• Keeping all their customer's SOW's up to date and reviewing quarterly.
• Advising Cust Service Supervisor of any and all customer related concerns, escalations and/or opportunities, new requirements or changes in sales revenue.
• Advising Cust Service Supervisor as their customer's rates or contracts approach expiry date ex. 1 month min prior to expiry.
• Tracking all their customers' respective claims via Wayne Gladney and ensuring they are paid out on time and root causes are addressed.
• Liaising with other internal depts. To resolve customer issues when required
• Inventory control or mgmt (where required)
• Proactively communicating any delays, concerns , issues to customer
• Participating in customer meetings/scorecard reviews when required
• Ensuring all customer SLA's/Metrics are respected daily and advising Cust Service Super of any issues that may impact achieving metrics daily.
• Requesting site surveys when required- Done by way of Pro-bill and communicated to Dispatch.
• Obtain customer quotations for their customers where applicable vis a vis the rating dept.
• Communication/Coordination to and with Dispatch and LH when required
• Entering all related billing notes
• Ensuring all special instructions are clear and understood by all stakeholders
• Responsible for preparing monthly customer profitability report.
• Retrieve POD at customer's request
• Ensure month end/Quarter end and outside regular hour coverage to ensure client's needs are always respected.

SKILLS & QUALIFICATIONS

• CÉGEP,College, and or University Degree
• Customer Service experience- minimum 2 years
• Previous experience in the Logistics/Transportation industries a definite asset.
• Strong Microsoft Office and Excel Skills
• Bilingual French/English a definite asset ( An absolute requirement in PQ)
• Knowledge of JDE and/ or Truckmate a definite asset
• Excellent communication skills (both verbal and written)
• Results oriented
• Customer /sales focused
• Ability to work well under pressure
• Highly flexible
• Elevated sense of urgency
• Team Player
• High Energy/Drive
• Good Organizational skills, detail oriented.
• Superior problem solving skills
• Ability to Multi-Task effectively

Interested candidates are encouraged to apply in writing to:

Attn.: Director, Human Resources
Nadiscorp Logistics Group
1615 Clark Blvd.
Brampton, Ontario L6T 4W1

You can also apply in writing by email.

Please note, only qualified candidates, with related job & industry experience, will be contacted. Thank you for your interest in our company. We look forward to meeting you.

Position: AZ Drivers
Location: Various
Reports to: Transportation Manager

POSTION SUMMARY
We are offering several AZ driver positions for local routes in regions across Canada.

Please make first contact by in writing with resume and driver record to:

Attn.: Director, Human Resources
Nadiscorp Logistics Group
1615 Clark Blvd.
Brampton, Ontario L6T 4W1

You can also apply in writing by email.

Please note, only qualified candidates, with related job & industry experience, will be contacted. Thank you for your interest in our company. We look forward to meeting you.